A customer contacts you.
A visitor asks a question or requests an appointment through your website.
Answer every enquiry. Win more new clients. DeskOnCall answers enquiries, books appointments directly into your calendar and sends reminders, even when you're with another customer.
DeskOnCall reads your website and can start answering enquiries in about 2 minutes, and anything it can't answer goes straight to you.
Start your 14-day free trialNew clerical hires take about 8 weeks to reach full productivity (MIT Sloan Management Review: https://sloanreview.mit.edu/article/getting-new-hires-up-to-speed-quickly/). SA Top Employers report onboarding lasting weeks or months (HRworks: https://www.hrworks.co.za/articles-test/330-top-employers-use-on-boarding-as-a-key-driver-of-operational-effectiveness-study). Setup time measured on 5 SA business websites, 21 Oct 2026, including time to check the details.
Diary
Amberveld bookings
Example. Not a client result.
| When | Customer | Service | Source |
|---|---|---|---|
| Sat 24 Oct · 10:00 SAST | Thabo | Viewing: 14 Oak Avenue | Website |
Not a chatbot. A team that never sleeps.
A visitor asks a question or requests an appointment through your website.
It answers using your approved business information and books an available appointment.
The booking appears in your calendar. DeskOnCall sends reminders and gives you a monthly report of enquiries and bookings.
Built first for estate agents who can't always respond while showing properties or meeting clients. Also suitable for other appointment-based businesses.
The inputs are a hypothetical example. They are not your figures, and the sum is not a promise.
Monthly report
Example only. Not a real client's results.
Enquiries
12
Example
Bookings
4
Example
Source
Website
Example
Estimated value
Example
Example
Available now
R2,999/month
Includes website chat, appointment booking, reminders, human handoff and monthly reporting.
Try it free for 14 days. Nothing is charged during the trial. Your first payment is on day 15 unless you cancel beforehand.
You approve every answer and can see every conversation. A complaint, a discount request, or a question outside those answers goes straight to you. Customer details are handled under POPIA, with consent and an opt-out on every message, and are never sold.
We email you on day 9, six days before the first charge on day 15, with the amount and the date. On day 15 the card is charged R2,999/month for the next month, in advance. Cancel any time before that from the billing page and nothing is charged.
Basic and Reception: Cancel any time; billing stops at the end of the month. Growth founding: Cancel any time after the 3-month minimum; billing stops at the end of the month. The minimum is shown before checkout. Nothing is charged during the free period on Basic and Reception. After a paid month has started, cancellation takes effect at the end of that paid month, with no refund for a partial month. There is no setup fee. The full terms are on the terms page.